customer care team question and answer session

A Day in the life of Loss Adjuster, James Fairbairn

Our loss adjusting service provides a bespoke offering to meet clients’ specific needs and requirements. As a result, the team never has one day the same, working across the field in a wide variety of scenarios. They are there to not only assess the damage caused and remediation required, but also to build the important rapport with the customer. Our approach is specialised and considered, focusing on specific areas of expertise. One of our Loss Adjusters, James Fairbairn, sheds light on his role and journey into working at Quadra.